Computer maintenance pricing
Computer Maintenance Service Pricing for Businesses
Reference pricing for business computer maintenance packages: Basic, Standard and Advanced. Use this page to estimate monthly budget before IT Systems surveys device count, office locations, onsite frequency, software environment, printer/peripheral scope and SLA requirements.
How pricing is estimated
Device count
The per-device rate changes by the number of computers and support scope.
SLA & onsite frequency
Faster response or more onsite visits require a higher operating budget.
Combined IT scope
Maintenance can be combined with IT Support, Helpdesk, cloud/server or website operation.
Package price cards
The ranges below are reference prices for planning. They help businesses choose a starting package before the final quotation is confirmed from the actual number of computers, support model and operating risk.
Basic Package
Basic computer maintenance package
From 60,000 VND
/device/month, depending on quantity
Suitable for small offices that mainly need scheduled health checks, common software review, antivirus status, printer/peripheral checks and basic notes on recurring issues. This package is for prevention first, not a full daily IT Support desk.
- Scheduled computer checks
- Common issue consultation
- Basic antivirus and software condition review
- Short status report after each cycle
Standard Package
Standard maintenance and support package
90,000-130,000 VND
/device/month, by SLA
Suitable for most SMEs that need regular computer maintenance plus remote/onsite support by scope. It fits offices where user issues, printers, Wi-Fi/LAN, email clients and business software problems appear repeatedly during the month.
- Scheduled maintenance by device list
- Remote and onsite support by agreed SLA
- Recurring issue tracking
- Monthly report and improvement notes
Advanced Package
Advanced priority operation package
From 3,500,000 VND
/month, by scope
Suitable for businesses with more users, multiple locations, higher response expectations or a need to coordinate maintenance with IT Support, Helpdesk, server, cloud, backup and security work. Pricing is usually quoted by monthly operating scope instead of only device count.
- Priority SLA and escalation path
- Weekly or monthly operation reporting
- Upgrade, security and backup recommendations
- Coordination with broader managed IT services
Detailed comparison table
This table separates reference price, best-fit use case, support channel, reporting and confirmation conditions so the business can compare packages without mixing computer maintenance with full managed IT service scope.
| Item | Basic | Standard | Advanced |
|---|---|---|---|
| Reference price | From 60,000 VND/device/month | 90,000-130,000 VND/device/month | From 3,500,000 VND/month |
| Best fit | Small office with light, scheduled checks | SMEs that need both maintenance and recurring support | Businesses needing priority response and broader IT operation |
| Computer checks | Basic hardware, software and antivirus checks | Scheduled checks with issue tracking and user support | Proactive checks with risk notes and upgrade recommendations |
| Support channel | Consultation by agreed channel | Remote support and planned onsite support by scope | Priority coordination with IT Support, Helpdesk and infrastructure teams |
| Reporting | Basic status summary | Monthly report with recurring issues and actions | Detailed operation report, SLA view and improvement roadmap |
| Price confirmation | Final quotation is confirmed after reviewing device count, office locations, software environment, onsite frequency, response expectations and security/backup requirements. | ||
What affects the final computer maintenance price?
The final price depends on the number of desktops/laptops, office locations, onsite frequency, printer/peripheral scope, software complexity, response SLA, reporting depth, backup/security requirements and whether maintenance is combined with IT Support or Helpdesk. A lower per-device rate is usually possible when the device list is stable and the support scope is clearly defined.
Need a maintenance quote by device count?
Send your device count, office location and support expectations. IT Systems will recommend a suitable package and budget range.