Warranty Policy
Warranty Policy
IT Systems provides warranty handling for products according to the warranty terms of the manufacturer or the manufacturer-authorized service provider.
Warranty Coverage
- Products sold by IT Systems are covered according to the manufacturer warranty policy.
- Products that are damaged and not eligible for return or exchange will be sent to the manufacturer or an authorized service provider for inspection and repair.
- IT Systems is not responsible if the manufacturer or authorized service provider refuses warranty service according to their published terms.
Repair Time
Repair time may vary depending on product condition, parts availability, manufacturer workflow and service center capacity. IT Systems will support customers and return devices as soon as possible after receiving the result from the manufacturer or service center.
Manufacturer Warranty References
Customers may refer to warranty policies published by brands such as Apple, HP, AMD, Canon, Western Digital, Intel, Dell, LG, Brother, Logitech, Microsoft and other manufacturers.
IT Systems Warranty Center
Address: 14/33 Dao Duy Anh Street, Duc Nhuan Ward, Ho Chi Minh City. Phone: 028.3995.0359. Opening hours: Monday to Friday, 09:00-17:00; Saturday, 09:00-12:00.