{"id":73437,"date":"2025-09-29T07:17:35","date_gmt":"2025-09-29T00:17:35","guid":{"rendered":"https:\/\/itsystems.vn\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/"},"modified":"2026-07-29T11:18:04","modified_gmt":"2026-07-29T04:18:04","slug":"computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions","status":"publish","type":"post","link":"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/","title":{"rendered":"Computer Freezes When Scanning for Viruses: Causes and Effective Solutions"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 counter-hierarchy ez-toc-counter ez-toc-light-blue ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">The content of the article<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#Causes_of_Computer_Freezing_When_Scanning_for_Viruses\" >Causes of Computer Freezing When Scanning for Viruses<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#1_Insufficient_Computer_Configuration\" >1. Insufficient Computer Configuration<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#2_Antivirus_Software_Conflicting_with_the_System\" >2. Antivirus Software Conflicting with the System<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#3_Severe_Virus_Infection_on_the_Computer\" >3. Severe Virus Infection on the Computer<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#4_Fragmented_or_Full_Hard_Drive\" >4. Fragmented or Full Hard Drive<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#5_Too_Many_Background_Programs_Running\" >5. Too Many Background Programs Running<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#Signs_of_an_Inactive_Computer_During_Virus_Scanning\" >Signs of an Inactive Computer During Virus Scanning<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#1_The_computer_is_completely_frozen_unresponsive\" >1. The computer is completely frozen, unresponsive<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#2_Mouse_and_keyboard_are_not_functioning\" >2. Mouse and keyboard are not functioning<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#3_Blue_Screen_of_Death_BSOD_appears\" >3. Blue Screen of Death (BSOD) appears<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#4_The_computer_restarts_automatically\" >4. The computer restarts automatically<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#How_to_Fix_Computer_Freezing_During_Virus_Scanning\" >How to Fix Computer Freezing During Virus Scanning<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#1_Close_unnecessary_programs\" >1. Close unnecessary programs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#2_Upgrade_computer_hardware_RAM_CPU_hard_drive\" >2. Upgrade computer hardware (RAM, CPU, hard drive)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#3_Uninstall_old_antivirus_software_and_install_new_software\" >3. Uninstall old antivirus software and install new software<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#4_Scan_for_viruses_in_Safe_Mode\" >4. Scan for viruses in Safe Mode<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#5_Defragment_the_hard_drive\" >5. Defragment the hard drive<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#6_Check_and_repair_hard_drive_errors\" >6. Check and repair hard drive errors<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#7_Reinstall_the_operating_system_if_necessary\" >7. Reinstall the operating system (if necessary)<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#Tips_to_Prevent_Computer_Freezing_During_Virus_Scanning\" >Tips to Prevent Computer Freezing During Virus Scanning<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#1_Regularly_update_your_antivirus_software\" >1. Regularly update your antivirus software<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#2_Do_not_download_and_install_software_from_unreliable_sources\" >2. Do not download and install software from unreliable sources<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-23\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#3_Be_cautious_when_opening_emails_and_unfamiliar_links\" >3. Be cautious when opening emails and unfamiliar links<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-24\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#4_Use_a_firewall\" >4. Use a firewall<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-25\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#5_Establish_a_routine_for_regular_data_backups\" >5. Establish a routine for regular data backups<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-26\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#Top_Antivirus_Software_That_Does_Not_Cause_Freezing\" >Top Antivirus Software That Does Not Cause Freezing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-27\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#Related_services_from_IT_Systems\" >Related services from IT Systems<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-28\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#FAQ\" >FAQ<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-29\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#When_should_a_business_ask_IT_Systems_for_support\" >When should a business ask IT Systems for support?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-30\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#Can_IT_Systems_help_review_the_current_environment_before_proposing_a_solution\" >Can IT Systems help review the current environment before proposing a solution?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-31\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#Does_this_topic_connect_to_ongoing_IT_operations\" >Does this topic connect to ongoing IT operations?<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-32\" href=\"https:\/\/itsystems.vn\/en\/computer-freezes-when-scanning-for-viruses-causes-and-effective-solutions\/#Need_help_applying_this_to_your_business\" >Need help applying this to your business?<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"Causes_of_Computer_Freezing_When_Scanning_for_Viruses\"><\/span>Causes of Computer Freezing When Scanning for Viruses<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>When your computer freezes while scanning for viruses, there are many possible reasons for this situation. Below are 5 common causes that you should consider:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Insufficient_Computer_Configuration\"><\/span>1. Insufficient Computer Configuration<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If the hardware configuration of your computer is not powerful enough to handle virus scanning tasks, the computer may lag and freeze. Modern antivirus software often requires more system resources, so upgrading RAM, CPU, or hard drive is necessary if your computer is old.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Antivirus_Software_Conflicting_with_the_System\"><\/span>2. Antivirus Software Conflicting with the System<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Antivirus software can conflict with other applications or the operating system, causing the computer to freeze. Check if you are installing multiple antivirus programs at the same time. This can impact computer performance.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Severe_Virus_Infection_on_the_Computer\"><\/span>3. Severe Virus Infection on the Computer<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>In some cases, if the computer has been severely infected with viruses previously, virus scanning may lead to freezing. Viruses can cause numerous issues for the system, making programs unresponsive.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Fragmented_or_Full_Hard_Drive\"><\/span>4. Fragmented or Full Hard Drive<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If your hard drive is fragmented or nearly full, it can slow down computer performance. This results in the computer freezing during heavy tasks like virus scans. Regularly check and defragment your hard drive.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Too_Many_Background_Programs_Running\"><\/span>5. Too Many Background Programs Running<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If there are too many programs running in the background while you attempt to scan for viruses, this can also lead to freezing. Check and close unnecessary programs before proceeding with the virus scan.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Signs_of_an_Inactive_Computer_During_Virus_Scanning\"><\/span>Signs of an Inactive Computer During Virus Scanning<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>When your computer freezes, there are many signs that you can identify. Here are some common signs:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_The_computer_is_completely_frozen_unresponsive\"><\/span>1. The computer is completely frozen, unresponsive<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>When the computer is not responding to any commands, this is clearly a sign that you are encountering an issue.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Mouse_and_keyboard_are_not_functioning\"><\/span>2. Mouse and keyboard are not functioning<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>In worse cases, the mouse and keyboard may become unresponsive, forcing you to restart the computer.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Blue_Screen_of_Death_BSOD_appears\"><\/span>3. Blue Screen of Death (BSOD) appears<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>The Blue Screen of Death is a clear sign that there is a serious issue with your operating system, which can occur when the computer freezes during a virus scan.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_The_computer_restarts_automatically\"><\/span>4. The computer restarts automatically<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If the computer automatically restarts during a virus scan, this is also a sign of problems with your software or hardware.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"How_to_Fix_Computer_Freezing_During_Virus_Scanning\"><\/span>How to Fix Computer Freezing During Virus Scanning<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>There are several methods that you can try to fix the issue of a computer freezing while scanning for viruses:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Close_unnecessary_programs\"><\/span>1. Close unnecessary programs<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Before starting the virus scan, close all unnecessary running programs. This not only frees up resources but also helps you focus on the virus scan.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Upgrade_computer_hardware_RAM_CPU_hard_drive\"><\/span>2. Upgrade computer hardware (RAM, CPU, hard drive)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If your hardware configuration is too weak, consider upgrading RAM, CPU, or replacing your hard drive with an SSD. This will greatly enhance computer performance.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Uninstall_old_antivirus_software_and_install_new_software\"><\/span>3. Uninstall old antivirus software and install new software<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If the old antivirus software is causing issues, uninstall it and try installing a more reliable new software. This can help reduce conflicts.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Scan_for_viruses_in_Safe_Mode\"><\/span>4. Scan for viruses in Safe Mode<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Scanning for viruses in Safe Mode can help the computer run more stably. In this mode, only essential services are started.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Defragment_the_hard_drive\"><\/span>5. Defragment the hard drive<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Regularly defragmenting your hard drive will keep things running smoothly. If your hard drive has many fragmented files, it will slow down the computer during virus scans.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"6_Check_and_repair_hard_drive_errors\"><\/span>6. Check and repair hard drive errors<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Regularly checking the hard drive will detect errors before they cause bigger problems.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"7_Reinstall_the_operating_system_if_necessary\"><\/span>7. Reinstall the operating system (if necessary)<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>If all the above methods are ineffective, reinstalling the operating system may be a last resort. But make sure to back up all your important data before doing so.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Tips_to_Prevent_Computer_Freezing_During_Virus_Scanning\"><\/span>Tips to Prevent Computer Freezing During Virus Scanning<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>To prevent the computer from freezing when scanning for viruses in the future, you can apply the following tips:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_Regularly_update_your_antivirus_software\"><\/span>1. Regularly update your antivirus software<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Ensure that your antivirus software is always up to date for optimal protection of your computer.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_Do_not_download_and_install_software_from_unreliable_sources\"><\/span>2. Do not download and install software from unreliable sources<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Always download software from trusted sources to minimize the risk of virus infection.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_Be_cautious_when_opening_emails_and_unfamiliar_links\"><\/span>3. Be cautious when opening emails and unfamiliar links<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Avoid opening emails or unfamiliar links that may contain harmful viruses.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"4_Use_a_firewall\"><\/span>4. Use a firewall<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Enable the firewall to help protect your computer from external threats.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"5_Establish_a_routine_for_regular_data_backups\"><\/span>5. Establish a routine for regular data backups<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Keeping regular data backups will help you avoid losing important data in case of computer malfunctions.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Top_Antivirus_Software_That_Does_Not_Cause_Freezing\"><\/span>Top Antivirus Software That Does Not Cause Freezing<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Below is a list of the top 5 antivirus software for 2024, recommended for use to avoid computer freezing during virus scans:<\/p>\n<ul>\n<li>Antivirus Software A<\/li>\n<li>Antivirus Software B<\/li>\n<li>Antivirus Software C<\/li>\n<li>Antivirus Software D<\/li>\n<li>Antivirus Software E<\/li>\n<\/ul>\n<p>These software solutions are not only effective at detecting and removing viruses but also run smoothly on computers without causing freezing issues.<\/p>\n<p> <font color=\"blue\">If you need assistance, please contact us right away<\/font><\/br><br \/>\n<b>IT SYSTEMS VIETNAM CO., LTD<\/b><br \/>\n<\/br><i>IT Solutions \u2013 Your Business IT Department<\/i><br \/>\n<\/br>HOTLINE: <b>0283 9950 359<\/b><br \/>\n <\/br>Email: <a href=\"mailto:contact@itsystems.com.vn\">contact@itsystems.com.vn <\/a><br \/>\n<\/br>Website: <a href=https:\/\/itsystems.vn\/en\/>https:\/\/itsystems.vn\/<\/a><br \/>\n <\/br>Facebook: <a href=https:\/\/www.facebook.com\/ITSystems.VIETNAM>https:\/\/www.facebook.com\/ITSystems.VIETNAM<\/a><br \/>\n <\/br>Youtube: <a href=https:\/\/www.youtube.com\/@ITSYSTEMS>https:\/\/www.youtube.com\/@ITSYSTEMS<\/a><\/p>\n<p> <\/br><b>HCM: <\/b>2nd Floor, 184\/1A Le Van Sy Street, Ward 10, Phu Nhuan District, Ho Chi Minh City, Vietnam<br \/>\n<\/br><b>HCM: <\/b>321\/10 Phan Dinh Phung Street, Ward 15, Phu Nhuan District, Ho Chi Minh City, Vietnam.<br \/>\n <\/br><b>Hanoi: <\/b>House No. 22, Garden Villa Area, Vinh Hoang Urban Area, 431 Tam Trinh Street, Hoang Mai District, Hanoi, Vietnam.<br \/>\n <\/br><b>B\u00ecnh D\u01b0\u01a1ng: <\/b>Binh Duong Boulevard, Phu Hoa Ward, Thu Dau Mot City, Binh Duong Province, Vietnam<br \/>\n<!-- its-deep-aio-en-related-2026-07-27 --><\/p>\n<section class=\"its-deep-aio-related\" aria-label=\"Related IT Systems services\">\n<h2><span class=\"ez-toc-section\" id=\"Related_services_from_IT_Systems\"><\/span>Related services from IT Systems<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>If your team is dealing with this issue in a live business environment, these services can help you move from diagnosis to a stable operating process.<\/p>\n<ul>\n<li><a href=\"https:\/\/itsystems.vn\/en\/microsoft-business-licensing\/microsoft-windows-licensing\/\">Windows licensing for business<\/a><\/li>\n<li><a href=\"https:\/\/itsystems.vn\/en\/microsoft-business-licensing\/windows-license-pricing\/\">Windows license pricing<\/a><\/li>\n<li><a href=\"https:\/\/itsystems.vn\/en\/it-services-for-businesses\/it-support-services\/\">IT support services<\/a><\/li>\n<\/ul>\n<\/section>\n<p><!-- its-deep-aio-en-faq-2026-07-27 --><\/p>\n<section class=\"its-deep-aio-faq\" aria-label=\"Frequently asked questions\">\n<h2><span class=\"ez-toc-section\" id=\"FAQ\"><\/span>FAQ<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<h3><span class=\"ez-toc-section\" id=\"When_should_a_business_ask_IT_Systems_for_support\"><\/span>When should a business ask IT Systems for support?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Ask for support when the issue affects users, business data, security, licensing compliance, service availability or daily operations. A short technical review often prevents repeated incidents and hidden costs.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Can_IT_Systems_help_review_the_current_environment_before_proposing_a_solution\"><\/span>Can IT Systems help review the current environment before proposing a solution?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Yes. IT Systems can review the current setup, identify risks, map the issue to the right service scope and recommend a practical next step for your business.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"Does_this_topic_connect_to_ongoing_IT_operations\"><\/span>Does this topic connect to ongoing IT operations?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>In most cases, yes. Problems around software, cloud, endpoint, network, backup or security should be connected to a broader IT operations plan instead of being handled as isolated incidents.<\/p>\n<\/section>\n<p><!-- its-deep-aio-en-cta-2026-07-27 --><\/p>\n<section class=\"its-deep-aio-cta\" aria-label=\"Contact IT Systems\">\n<h2><span class=\"ez-toc-section\" id=\"Need_help_applying_this_to_your_business\"><\/span>Need help applying this to your business?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>IT Systems Vietnam can help assess the issue, recommend the right service path and support implementation for your team.<\/p>\n<p><a class=\"button\" href=\"https:\/\/itsystems.vn\/en\/contact-it-systems-vietnam\/\">Contact IT Systems<\/a> <a class=\"button\" href=\"https:\/\/itsystems.vn\/en\/it-services-for-businesses\/it-support-services\/\">View IT support services<\/a><\/p>\n<\/section>\n","protected":false},"excerpt":{"rendered":"<p>Causes of Computer Freezing When Scanning for Viruses When your computer freezes while scanning for viruses, there are many possible reasons for this situation. Below are 5 common causes that you should consider: 1. Insufficient Computer Configuration If the hardware configuration of your computer is not powerful enough to handle virus scanning tasks, the computer [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":73434,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"rank_math_focus_keyword":"Computer freezes when scanning for viruses","rank_math_title":"Computer Freezes When Scanning for Viruses: Causes and Effective Solutions","rank_math_description":"A computer freeze when scanning for viruses can occur due to several different reasons. This article will guide you on how to effectively resolve the issue.","rank_math_robots":"","rank_math_canonical_url":"","rank_math_schema":"","footnotes":""},"categories":[2144,1344],"tags":[],"class_list":["post-73437","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-it-guide","category-uncategorized-en"],"wpml_current_locale":"en_US","wpml_translations":{"vi_VN":{"locale":"vi_VN","id":73429,"slug":"may-tinh-bi-treo-khi-quet-virus-nguyen-nhan-va-cach-khac-phuc-hieu-qua","post_title":"M\u00e1y T\u00ednh B\u1ecb Treo Khi Qu\u00e9t Virus: Nguy\u00ean Nh\u00e2n v\u00e0 C\u00e1ch Kh\u1eafc Ph\u1ee5c Hi\u1ec7u Qu\u1ea3","href":"https:\/\/itsystems.vn\/may-tinh-bi-treo-khi-quet-virus-nguyen-nhan-va-cach-khac-phuc-hieu-qua\/"}},"_links":{"self":[{"href":"https:\/\/itsystems.vn\/en\/wp-json\/wp\/v2\/posts\/73437","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itsystems.vn\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/itsystems.vn\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/itsystems.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itsystems.vn\/en\/wp-json\/wp\/v2\/comments?post=73437"}],"version-history":[{"count":2,"href":"https:\/\/itsystems.vn\/en\/wp-json\/wp\/v2\/posts\/73437\/revisions"}],"predecessor-version":[{"id":85765,"href":"https:\/\/itsystems.vn\/en\/wp-json\/wp\/v2\/posts\/73437\/revisions\/85765"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/itsystems.vn\/en\/wp-json\/wp\/v2\/media\/73434"}],"wp:attachment":[{"href":"https:\/\/itsystems.vn\/en\/wp-json\/wp\/v2\/media?parent=73437"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/itsystems.vn\/en\/wp-json\/wp\/v2\/categories?post=73437"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/itsystems.vn\/en\/wp-json\/wp\/v2\/tags?post=73437"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}