{"id":88633,"date":"2026-08-30T10:24:23","date_gmt":"2026-08-30T03:24:23","guid":{"rendered":"https:\/\/itsystems.vn\/order-cancellation-return-refund\/"},"modified":"2026-08-30T10:24:23","modified_gmt":"2026-08-30T03:24:23","slug":"order-cancellation-return-refund","status":"publish","type":"page","link":"https:\/\/itsystems.vn\/en\/order-cancellation-return-refund\/","title":{"rendered":"Order Cancellation, Return And Refund Policy"},"content":{"rendered":"<h1>Order Cancellation, Return And Refund Policy<\/h1>\n<p>This policy explains general conditions for order cancellation, product exchange, return and refund at IT Systems.<\/p>\n<h2>Order Cancellation<\/h2>\n<p>Customers should contact IT Systems as soon as possible if they need to cancel an order. Cancellation depends on order status, supplier confirmation, license activation, delivery status and implementation progress.<\/p>\n<h2>Exchange And Return Conditions<\/h2>\n<ul>\n<li>Products may be eligible for exchange or return only when they meet the agreed condition and timeline.<\/li>\n<li>Activated software licenses, digital products, opened products, customized services or implemented services may not be eligible for return unless otherwise agreed.<\/li>\n<li>Defective products will be inspected and handled according to warranty, exchange or manufacturer policy.<\/li>\n<\/ul>\n<h2>Refunds<\/h2>\n<p>Refunds, when applicable, are processed after IT Systems confirms eligibility, returned product condition, required documents and payment details.<\/p>\n<h2>How To Request Support<\/h2>\n<p>Customers can contact IT Systems with order information, invoice or quotation number, product\/service details and reason for cancellation, return or refund.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Order Cancellation, Return And Refund Policy This policy explains general conditions for order cancellation, product exchange, return and refund at IT Systems. Order Cancellation Customers should contact IT Systems as soon as possible if they need to cancel an order. Cancellation depends on order status, supplier confirmation, license activation, delivery status and implementation progress. Exchange [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rank_math_focus_keyword":"order cancellation, return and refund policy","rank_math_title":"Order Cancellation, Return And Refund Policy | IT Systems","rank_math_description":"IT Systems cancellation, return and refund policy explains when orders can be cancelled, exchanged, returned or refunded.","rank_math_robots":"","rank_math_canonical_url":"","rank_math_schema":"","footnotes":""},"class_list":["post-88633","page","type-page","status-publish","hentry"],"wpml_current_locale":"en_US","wpml_translations":{"vi_VN":{"locale":"vi_VN","id":15129,"slug":"huy-don-doi-tra-va-hoan-tien","post_title":"H\u1ee7y \u0111\u01a1n, \u0111\u1ed5i tr\u1ea3 v\u00e0 ho\u00e0n ti\u1ec1n","href":"https:\/\/itsystems.vn\/huy-don-doi-tra-va-hoan-tien\/"}},"_links":{"self":[{"href":"https:\/\/itsystems.vn\/en\/wp-json\/wp\/v2\/pages\/88633","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/itsystems.vn\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/itsystems.vn\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/itsystems.vn\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/itsystems.vn\/en\/wp-json\/wp\/v2\/comments?post=88633"}],"version-history":[{"count":0,"href":"https:\/\/itsystems.vn\/en\/wp-json\/wp\/v2\/pages\/88633\/revisions"}],"wp:attachment":[{"href":"https:\/\/itsystems.vn\/en\/wp-json\/wp\/v2\/media?parent=88633"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}